Our Process



Schedule an Appointment
Book your consultation at your own convenience using our online booking page, simply choose an available slot and that's it! A confirmation email will be on its way to you indicating the completion of the booking.
Please note, we require your consent to communicate with your GP. Our service does not cater to psychiatric emergencies or individuals experiencing suicidal ideations.


Pre-Appointment Preparation
Before your appointment, you will receive an email with detailed information about what to expect, along with access to our portal. In the portal you will be asked to fill several questionnaires about your experience and medical history.
Please ensure these forms are completed and submitted before your appointment to enable our clinicians to familiarise themselves with your needs and goals, ensuring the best service for you.

Appointment Day
In the email received immediately after booking your assessment, you will find a secure Zoom link to join the meeting at the time of your appointment. One of our professional clinicians will welcome you and guide you through the process ensuring a simple and confidential assessment.
Please have a photo ID ready for identity verification. The appointment must occur within the United Kingdom.
Post-Appointment Follow-Up
After your appointment, you can expect the following:
-
Assessment Outcome: You will receive an email with your assessment outcome, including your diagnosis and treatment plan if applicable.
-
Prescription: If you choose to pursue a medicated pathway (when applicable), you will be referred to our titration team. Our pharmecy partners will send out your first prescription, together with a treatment plan, upon fullfiling payment.
Completion of Treatment
After completing your titration process with Mentalwell, you will be able to continuously manage your prescriptions directly through us.
If you prefer, you have the option to share your assessment's outcome with your GP and request a Shared Care Agreement for ongoing treatment. If your GP agrees, they will take over prescribing your medication under the shared care agreement's conditions.
Schedule an Appointment
Book your consultation at your own convenience using our online booking page, simply choose an available slot and that's it! A confirmation email will be on its way to you indicating the completion of the booking.
Please note, we require your consent to communicate with your GP. Our service does not cater to psychiatric emergencies or individuals experiencing suicidal ideations.

Post-Appointment Follow-Up
After your appointment, you can expect the following:
-
Assessment Outcome: You will receive an email with your outcome letter, including your diagnosis and treatment plan if applicable.
-
Treatment: If you choose to pursue a medicated pathway (when applicable), you will be referred to our titration team. An initial appointment will be scheduled for you to discuss your personalised treatment plan with our clinician. Once prescribed, our pharmacy partners will send out your first prescription.

Pre-Appointment Preparation
Before your appointment, you will receive an email with detailed information about what to expect, along with access to our portal. In the portal you will be asked to fill several questionnaires about your experience and medical history.
Please ensure these forms are completed and submitted before your appointment to enable our clinicians to familiarise themselves with your needs and goals, ensuring the best service for you.

Medication Titration Process
This service provides patient support, ensuring medication is safely initiated at a low dose then gradually increased to find the optimal effectiveness with minimal side effects.
In each session, you and your clinician will discuss your experiences with the medication. Topics will include improvements in your symptoms, any side effects, the dosage, and timing of the medication, as well as your overall well-being. This process usually takes 8-12 weeks, giving your body time to adjust to the new medication and ensure the optimal dose is found.

Appointment Day
In the email received immediately after booking your assessment, you will find a secure Zoom link to join the meeting at the time of your appointment. One of our professional clinicians will welcome you and guide you through the process ensuring a simple and confidential assessment.
Please have a photo ID ready for identity verification. The appointment must occur within the United Kingdom.

Completion of Treatment
After completing your titration process with Mentalwell, you will be able to continuously manage your prescriptions directly through us.
If you prefer, you have the option to share your assessment's outcome with your GP and request a Shared Care Agreement for ongoing treatment. If your GP agrees, they will take over prescribing your medication under the shared care agreement's conditions.
