Our Process

Schedule an Appointment

Book your consultation at your own convenience using our online booking page, simply choose an available slot and that's it! A confirmation email will be on its way to you indicating the completion of the booking.

Please note, we require your consent to communicate with your GP. Our service does not cater to psychiatric emergencies or individuals experiencing suicidal ideations.

Pre-Appointment Preparation

Before your appointment, you will receive an email with detailed information about what to expect, along with access to our portal. In the portal, you will be asked to fill out several questionnaires about your experience and medical history. This process typically takes up to an hour to complete.

Please complete and submit these forms before your appointment so our clinicians can familiarise themselves with your needs and goals and provide the best service for you.

Appointment Day

In the email received immediately after booking your assessment, you will find a secure Zoom link to join the meeting at the time of your appointment. One of our GMC registered clinicians will welcome you and guide you through the process ensuring a simple and confidential assessment.

Please have a photo ID ready for identity verification. The appointment must occur within the United Kingdom.

Post-Appointment Follow-Up

After your appointment, you can expect the following:

1. Diagnostic Outcome: You will receive an email with your outcome letter, including your diagnosis, within 7 working days.

2. Treatment (when applicable): You will be referred to our titration team and be able to book an initial appointment to discuss your personalised treatment plan with one of our clinicians. Once prescribed, our pharmacy partners will send out your first prescription.

Medication Titration Process

Your medication journey begins with an initial consultation with one of our clinicians, where you’ll discuss your treatment goals, including how the medication works and any potential side effects. During the titration phase, you’ll have two structured follow-up appointments, allowing your clinician to monitor your response and adjust your treatment as needed. After these follow-ups, your care transitions into a regular review cycle, where every 3 to 4 weeks you’ll complete a short survey to track your progress, ensuring your treatment remains effective and appropriately managed.

Ongoing Care

Once you've found a dose that works for you, your care continues through our regular review cycle. Our clinicians will monitor your progress on an ongoing basis, ensuring your prescription remains appropriate and that any changes in your needs are picked up and addressed, with the aim of finding the best balance between reducing ADHD symptoms and minimising side effects.

Completion of Treatment

When your treatment plan comes to an end, you can renew your plan with us to continue receiving ongoing support and monitoring from our expert clinical team.

Alternatively, you may ask for a Shared Care request for no extra cost to transfer your care to your GP, who would then take over prescribing and routine monitoring. After your Shared Care arrangement is in place, we'll be required to carry out a review once a year. This confirms that your medication remains appropriate and addresses any changes in your needs.