Carbon Reduction Plan

In order to continue our progress to achieving Net Zero, we have adopted the following carbon reduction targets:

 

Our Commitment:

• Net Zero by 2050 in line with UK Government and NHS targets

• Emissions intensity reduction of 48% by 2030 (from 0.48 to 0.25 tCO₂e per FTE)

• Annual review and reporting to track progress and adjust strategies

 

Reduction Trajectory:

As a growing organisation, we anticipate that absolute emissions may initially increase from our 2025 baseline of 5.75 tCO₂e as we scale our workforce and operations over the next 2-3 years. However, we are committed to decoupling our growth from our carbon footprint through operational efficiencies and sustainable practices.

 

Our projected pathway:

• 2025 Baseline: 5.75 tCO₂e (0.48 tCO₂e per FTE with 12 employees)

• 2027 (Growth Phase): Up to 14 tCO₂e as workforce expands to approximately 40 employees, maintaining emissions intensity at 0.35 tCO₂e per FTE (27% intensity reduction despite approximately 230% headcount growth)

• 2030 Target: Absolute emissions stabilising at approximately 33.0 tCO₂e with a workforce of 132 employees and emissions intensity reduced to 0.25 tCO₂e per FTE - a 48% reduction in emissions intensity from baseline despite projected workforce growth of 1000%

• Post-2030: Year-on-year absolute emissions reductions of 10-15% annually as efficiency measures mature and our operational footprint stabilises

 

Key Targets Summary:

• Emissions intensity: 0.48 → 0.25 tCO₂e per FTE by 2030 (48% reduction)

• Absolute emissions: Capped at 33 tCO₂e by 2030

• This represents emissions per employee remaining over 95% below healthcare sector averages throughout our growth trajectory

 

By 2030, we will have achieved significant decoupling of our organisational growth from our environmental impact, demonstrating that scaling digital healthcare services can be accomplished while maintaining one of the lowest carbon footprints in the sector.

 

Carbon Reduction Projects 

 

Completed Carbon Reduction Initiatives 

As a digital-first organisation established in 2024, Mentalwell has embedded sustainability 

principles from inception. The following measures are already in place:

 

• Remote-First Operating Model: Adoption of a predominantly remote working policy, significantly reducing daily commuting emissions and office energy consumption

 

• Digital Service Delivery: 100% digital delivery of our mental health services, eliminating the need for physical materials and client travel

 

• Sustainable Procurement: Commitment to purchasing refurbished IT equipment where possible and selecting suppliers with strong environmental credentials

 

• Cloud Infrastructure: Utilisation of cloud-based services hosted in data centres with renewable energy commitments - we currently use AWS. AWS has committed to powering operations with 100% renewable energy by 2025 and achieving net-zero carbon by 2040.

 

• Paperless Operations: Digital-only documentation and record-keeping systems

 

• Virtual Meetings Priority: Default to video conferencing for all meetings, with travel only for essential business purposes

 

These foundational measures have prevented an estimated 3-5 tCO₂e annually compared to traditional office-based operations.

 

In the future, we hope to implement further measures such as:

 

• Green Energy Procurement: Transition to 100% renewable energy tariffs for any office spaces as we scale (target: 2027)

 

• Sustainable Travel Policy: Formal policy prioritising rail over air travel for domestic journeys, with carbon offsetting for essential flights (target: 2026)

 

• Supply Chain Engagement: Annual assessment of key suppliers' carbon reduction plans and preference for suppliers with certified environmental management systems (ISO 14001 or equivalent) (target: ongoing from 2027)

 

• Carbon Literacy Training: Provide carbon literacy training to all staff to embed sustainability in decision-making (target: 2026)

 

• Annual Emissions Measurement: Implement quarterly carbon accounting using recognised tools (e.g. SME Climate Hub calculator) to track progress against targets (target: 2026)

 

• Offset Strategy: Develop a carbon offsetting strategy for residual emissions using verified carbon credits (Gold Standard/Verra) while prioritising reduction (target: 2028)

 

We will review and update our Carbon Reduction Plan annually, with the next review 

scheduled for April 2026.

 

Declaration and Sign Off 

This Carbon Reduction Plan has been completed in accordance with PPN 06/21 and the associated guidance and reporting standard for Carbon Reduction Plans. 

 

Emissions have been reported and recorded in accordance with the published reporting standard for Carbon Reduction Plans and the GHG Reporting Protocol corporate standard 13, and use the appropriate Government emission conversion factors for greenhouse gas company reporting 

 

Scope 1 and Scope 2 emissions have been reported in accordance with SECR requirements, and the required subset of Scope 3 emissions has been reported in accordance with the published reporting standard for Carbon Reduction Plans and the Corporate Value Chain (Scope 3) Standard. 

 

This Carbon Reduction Plan has been reviewed and signed off by the board of directors (or equivalent management body).